Users often like to figure out thing by them self. Just look at yourself.
Giving you more time to focus on things you love.
Another set of tools offered by HelpRequest supports this unhappy user: from forums (discussion boards) to full blown webinars.
By building courses and quizzes to educate users or broadcast & record webinars and educate more advanced features.
Offer paid subscriptions to content that explain more advanced features of your service/product.
Give HelpRequest a try, for a happy supported user and for you to focus on the things you love.
Wether you support or educate or both, HelpRequest gives you all to tools to reach your targets.
And even more
To get started with your support and education front end, you need to create an 'Administrator' account.
You can also use this little form to sign up:
After you signed up and created an account you will receive a email with a confirmation link, please click this link and your account will become active. Now you can sign in.
Confused or not sure? Read a bit more about HelpRequest.
When you have a question, found a bug (it happens) than please post a message on our support forum:
Suggestions are of course also welcome!